Business owner carefully reviewing franchise agreement and legal documents at desk

Becoming a franchisee offers the opportunity to run your own business with the support of an established brand. Franchising can deliver proven systems, training and ongoing operational guidance. However, despite the backing of a franchisor, you as the franchisee take on significant legal and financial commitments. Understanding the franchising legal essentials is vital before you sign any agreement or invest in a franchise system.

This guide explains the key areas of the franchise agreement, the main franchisee obligations, what to consider before committing, and how to deal with franchise disputes if problems arise.

What to Consider Before Becoming a Franchisee

Before you enter into any agreement, it is important to understand the commercial and legal implications of running a franchise. Key points to consider include:

Franchise Costs and Fees

Franchise systems usually involve both upfront and ongoing financial commitments. These often include:

  • Initial franchise fee
  • Ongoing management fees
  • Royalty payments based on sales
  • Mandatory contributions to national or regional marketing funds
  • Training fees and equipment costs

Understanding the full range of franchise costs and fees is essential, as these directly affect profitability. These costs should be clearly stated in the franchise agreement.

Franchise Territory Rights

The territory allocated to you is a crucial commercial protection. You should check whether:

  • You have exclusive franchise territory rights
  • The franchisor can place another franchisee near you
  • Online sales or national accounts can impact your area

Territorial overlap is one of the most common causes of franchisor franchisee disputes.

Performance Expectations and Operational Rules

Most franchise systems impose strict rules to protect brand consistency. These can include:

  • Sales performance targets
  • Marketing activity requirements
  • Approved supplier lists
  • Mandatory training
  • Brand standards and operational procedures

These rules form part of your ongoing franchisee obligations and failure to comply can lead to penalties or termination.

Franchise Resale and Exit Strategy

Every franchisee needs to understand:

  • Whether they can sell or transfer the franchise
  • Whether the franchisor has control over the buyer
  • Fees payable on resale
  • Restrictions after exit

Your franchise resale and exit strategy should be considered before signing, not after.

Independent legal advice for franchisees is essential to help assess your rights and responsibilities before committing.

Understanding the Franchise Agreement

The franchise agreement is the most important document in the relationship. It sets out the legal terms between the franchisor and franchisee. These agreements are usually drafted in favour of the franchisor, so careful review is vital.

Key Clauses to Review Carefully

Length of Term and Renewals

Check how long the contract lasts and whether you have any guaranteed rights to renew. Renewal fees and conditions can vary considerably.

Franchise Termination Clauses

Termination clauses set out the circumstances in which the franchisor can end the agreement. These usually include:

  • Serious or repeated breaches of operational rules
  • Non payment of fees
  • Damage to brand reputation
  • Failure to meet financial or performance targets

Understanding franchise termination clauses is essential because termination can have serious financial consequences.

Franchisor Support Obligations

The franchisor may promise initial training, marketing support, operational assistance or ongoing development programmes. You need to understand what is genuinely enforceable. Many disputes arise when franchisees believe promised support was not delivered.

Restrictions After Exit

This includes any non compete clause in franchise agreement. These restrictions can prevent you from operating a similar business in a defined area for a specific period after leaving the franchise. These clauses must be reasonable and proportionate.

A full franchise agreement review by a specialist solicitor will help you understand risks, negotiate changes where possible and make an informed decision.

Common Franchise Disputes

Even strong franchise systems experience disagreements. Typical franchise disputes include:

Franchise Misrepresentation Claims

Misrepresentation occurs when statements made during recruitment turn out to be inaccurate or misleading. This may relate to earnings projections, franchise territory rights, promised support or profitability.

Lack of Support from the Franchisor

Disputes often arise when training, marketing or operational support is not delivered as expected. This can affect the performance of the business and damage trust.

Fee and Cost Disputes

Unexpected fees, rising costs or unclear invoicing can cause tension. These issues should be set out clearly in the agreement, but disputes happen when the charges appear unfair or excessive.

Territorial Overlap

If another franchisee begins operating in what you believe is your exclusive area, disputes often follow. This is why territorial rights must be reviewed carefully at the outset.

Handling Franchise Disputes

If another franchisee begins operating in what you believe is your exclusive area, disputes often follow. This is why territorial rights must be reviewed carefully at the outset.

Review the Franchise Agreement

The agreement will usually contain a dispute resolution procedure. It may require parties to engage in dialogue, negotiation or mediation before taking further steps.

Raise Issues Early

Open communication often resolves disputes before they become serious. Keep written records of concerns and any promises made.

Seek Franchisee Legal Advice

Independent advice helps you understand your position, assess risks and decide whether you have grounds for a claim. Legal advice is especially important in cases involving misrepresentation, breach of contract or unlawful termination.

Mediation for Franchise Disputes

Mediation is a confidential and cost effective way to resolve franchise disputes. It can help preserve the relationship and avoid the expense of litigation. Many franchise agreements encourage or require mediation before court proceedings.

Set Your Franchise Up for Success

Becoming a franchisee can be a rewarding way to enter the world of business ownership. Understanding your franchisee rights and responsibilities, carefully reviewing the franchise agreement and obtaining legal advice for franchisees from the outset can protect your investment and create the foundations for a successful long term partnership.

The Corporate and Commercial Team at Franklins Solicitors provides specialist advice on reviewing franchise agreements, handling franchise disputes and supporting franchisees throughout their business journey.

Frequently Asked Questions

You should review the franchise agreement, understand all costs and fees, assess the territory rights, examine the franchisor’s track record, confirm training and support levels and obtain independent legal and financial advice.

A franchise agreement is a legally binding contract between a franchisor and a franchisee. It sets out the rights, obligations, fees, operational rules, restrictions and dispute resolution procedures that govern the franchise relationship.

Common risks include misrepresentation during recruitment, unexpected fees, lack of support, territorial overlap, strict performance targets and restrictive post exit clauses. Proper legal review helps manage these risks.

Yes, but only in accordance with the termination clauses in the contract. This may include serious breaches, non payment of fees or failure to comply with operational rules. Unlawful termination can lead to claims for compensation.

Yes, franchisors often use non compete clauses to protect the brand. However, the restrictions must be reasonable in scope, duration and geographic area. Legal advice is recommended before agreeing to any restrictions.

Review the contract, gather evidence, raise concerns early and seek legal advice. Many disputes are resolved through mediation, which is cheaper and quicker than court proceedings.

Most franchisors allow resale but the franchisor may need to approve the buyer. Fees may apply and the agreement will set out the resale process. Review your exit rights before signing any contract.

Disclaimer: The information provided on this blog is for general informational purposes only and is accurate as of the date of publication. It should not be construed as legal advice. Laws and regulations may change and the content may not reflect the most current legal developments. We recommend consulting with a qualified solicitor for specific legal guidance tailored to your situation.

Written by Kathryn Thornewill TEP
Associate Partner, Wills Trusts and Estate Planning at Franklins Solicitors LLP

Specialises in estate administration, Wills, Lasting Powers of Attorney, Court of Protection and inheritance tax planning. Kathryn is STEP-qualified and delivers tailored, client-focused advice.

With extensive experience across private client work, Kathryn supports individuals and families in planning for the future and protecting their assets. Her STEP qualification highlights her depth of knowledge in trusts and estates and she is often praised for providing clear, practical guidance on complex matters.

Kathryn is known for her friendly and approachable manner, providing clients with professional and efficient support during difficult times. She advises a wide range of clients, from business owners managing estate and shareholdings to families preparing Wills for loved ones.

She works closely with accountants, financial advisors and colleagues in Property and Corporate teams to ensure comprehensive, tailored advice.

Outside work, Kathryn enjoys walking and visiting family and friends.

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